Reviews
What clients say about their teams
Every review below mentions the team who cleaned. Low ratings stay up, and the office replies to them.
Sample reviews for a fictional business
4.5 out of 520 sample reviews
- 5 stars
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The clean itself was good but the team missed the guest bathroom entirely. They did offer to come back, I just wish it hadn't been missed in the first place.
Priscilla G.Deep Clean · Clover Teamgoogle Imogen and Kenji have cleaned our house every other week for most of this year. They work around two very curious pets, remember that the upstairs bath needs extra attention and always leave the kitchen gleaming.
Nora C.Standard Clean · Mint Teamgoogle Reply from PureHome Cleaning
Thank you, Nora! Imogen says Biscuit is officially the team's favorite supervisor. See you at the next visit.
Our biweekly visit was rescheduled with only a day's notice because a cleaner was out. The replacement team was fine but I had arranged to work from home around it.
Lucia M.Standard Clean · Fern Teamgoogle Got my full deposit back on a two-bedroom apartment. Hannah's team cleaned inside every cabinet and even the oven racks. The landlord's walkthrough took five minutes.
Derek O.Move-In/Move-Out Clean · Sage Teamgoogle Reply from PureHome Cleaning
Congratulations on the move, Derek, and thanks for trusting the Sage Team with the walkthrough.
The instant quote was exactly what I paid. No upsell at the door, no surprise fees. The deep clean took about five hours and the grout looks new.
Mei L.Deep Clean · Fern Teamyelp Great weekly service. Only reason for four stars is that the arrival window slipped by about twenty minutes once, but they texted ahead so it was fine.
Andre P.Standard Clean · Clover Teamgoogle Reply from PureHome Cleaning
Thanks for the honest note, Andre. That was a building elevator outage on Heron Point Lane. We appreciate your patience.
I work from home and they're quiet, quick and respectful of my office door. Skipping a week in the portal took ten seconds.
Grace H.Standard Clean · Mint Teamfacebook Five bedrooms, three kids and a dog. Tamika and Luis split the house like a relay and were done by lunch. Worth every penny.
Samuel R.Standard Clean · Fern Teamgoogle Reply from PureHome Cleaning
Thank you, Samuel! Tamika's room-by-room plan for your home is now saved in your notes.
Booked online at 9 PM, had a team at my door two days later. The confirmation texts and the on-the-way message made it all feel very organized.
Tobias W.Deep Clean · Sage Teamgoogle Ana is wonderful with our anxious cat, and the laundry folding add-on is the best $25 I spend every month.
Imani C.Standard Clean · Clover Teamyelp Reply from PureHome Cleaning
We'll pass this along to Ana, Imani. Pepper is always welcome to supervise the folding.
Very thorough move-in clean before our furniture arrived. The quote said six hours and it was six hours. Would have liked a slightly earlier arrival window option.
Victor A.Move-In/Move-Out Clean · Sage Teamgoogle Same two people every time, and they actually read the notes. My mother's condo has never looked this good.
Hollis B.Standard Clean · Mint Teamfacebook Used the AI quote thing on their site, typed my house details in one sentence and got a real price that matched the calculator. Booked in two minutes.
Ben A.Deep Clean · Fern Teamgoogle Every four weeks like clockwork. The house smells clean without that heavy chemical scent, which matters with a toddler at home.
Rachel D.Standard Clean · Sage TeamVia PureHome Solid deep clean of a townhome with three flights of stairs. The stair fee was on the quote upfront, which I appreciated.
Omar H.Deep Clean · Clover Teamyelp I manage four rentals and PureHome handles every turnover. The Sage Team sends photos of anything that needs a repair. Huge time saver.
Claire B.Move-In/Move-Out Clean · Sage Teamgoogle Reply from PureHome Cleaning
Thank you, Claire. It's a pleasure working on your properties between tenants.
Our weekly team is basically part of the family now. They noticed a slow leak under the sink and told us before it became a problem.
Jonah F.Standard Clean · Mint Teamgoogle Paused my plan for a month while traveling and resumed from the portal when I got back. Same team, same day. Easy.
Anika S.Standard Clean · Fern Teamfacebook Good value for a big house. Interior windows add-on was worth it, the light in the living room is noticeably better.
Wes C.Deep Clean · Fern Teamgoogle Kind people, careful with our old hardwood floors and always on time. Recommended them to three neighbors already.
Dahlia K.Standard Clean · Mint Teamgoogle Reply from PureHome Cleaning
Thank you for the referrals, Dahlia! Your neighbors on Thistle Row are in good hands.
These reviews are sample content for a fictional business, written to show how reviews and replies work on the platform.