Reviews
What pet parents say.
Sample reviews for a fictional business, written to show how the review inbox, star ratings and owner replies work. The names, pets and text are illustrative.
- Google · 3 days ago
“The cut itself was nice, but I dropped off at 9 and didn't get the ready text until almost 2. Longer than I expected for a small dog.”
Tyler G.
Full GroomWrenSample review - Google · 4 days ago
“Maple is a nervous doodle and Rosa did her whole face with scissors instead of clippers, exactly like I asked. She came home looking like a teddy bear and not stressed at all.”
Dana W. with Maple
Full GroomRosaSample reviewReply from Paw & Polish
Thank you, Dana. Maple was a star, and scissors around the eyes is now saved on her profile for every visit.
- Post-visit survey · 6 days ago
“Hazel is a rescue and terrified of other dogs. They booked her in quiet hours with Priya, first thing in the morning. It was the first groom she didn't shake through.”
Jordan E. with Hazel
Bath & TidyPriyaSample review - Yelp · 1 week ago
“I had to reschedule twice because of work and lost my deposit the second time. I understand the policy, but it stung.”
Derek O.
Bath & TidyJonahSample review - Yelp · 1 week ago
“Finding someone who grooms cats well is hard. Imani gave Juniper a lion cut with boots in the quiet cat room and she came home calm. No drama, no scratches.”
Hannah B. with Juniper
Cat GroomImaniSample reviewReply from Paw & Polish
Juniper's boots were the fluffiest we've done all month. Thank you for trusting us with her, Hannah.
- Google · 2 weeks ago
“Two huskies in coat-blowing season. The de-shedding treatment pulled out enough fur to build a third husky. Worth every penny.”
Luis A. with Luna and Koda
De-shedding TreatmentTheoSample reviewReply from Paw & Polish
Ha! Luna sang for the whole bath, as usual. Thanks, Luis.
- Google · 2 weeks ago
“Theo gets Bruno. He hand dries his head because the big dryer spooks him, and after the de-shed I'm not vacuuming for a week. The report card with the little portrait is adorable.”
Sarah J. with Bruno
Bath & TidyTheoSample reviewReply from Paw & Polish
Bruno is one of Theo's favorite regulars. See you both in a few weeks, Sarah.
- Google · 3 weeks ago
“Tofu came back soft and smelling great. Pickup ran about 20 minutes late on a Saturday, but they texted ahead so I wasn't waiting around.”
Mei Lin P. with Tofu
Cat Bath & Brush-outImaniSample reviewReply from Paw & Polish
Thanks for your patience, Mei Lin. Saturdays get busy and we'd rather text early than keep you waiting.
- Google · 3 weeks ago
“Booked a Bath & Tidy at 7 in the morning from my phone, got a confirmation text right away and a reminder the night before. Our shih tzu came back fluffy and happy.”
Olivia H.
Bath & TidyWrenSample review - Google · 3 weeks ago
“Moose is 128 pounds and drools on everything. They have a walk-in tub, and Theo and a second groomer got him onto the table like it was nothing.”
Elliot T. with Moose
Full GroomTheoSample review - Yelp · 4 weeks ago
“Rosa is the only groomer in town I trust with a proper poodle trim. Clean face, clean feet, beautiful topknot.”
Ben C. with Otis
Full GroomRosaSample review - Facebook · About a month ago
“Pepper is 12 and has stiff hips. Priya let her lie down between sections and texted me the minute she was ready instead of leaving her in a kennel.”
Grace K. with Pepper
Full GroomPriyaSample reviewReply from Paw & Polish
Pepper sets the pace and we follow. Thank you, Grace.
- Yelp · About a month ago
“Jonah is a nail-trim wizard. Our lab usually needs two people at the vet for nails and he did it solo in fifteen minutes.”
Sam R.
Nail Trim & GrindJonahSample reviewReply from Paw & Polish
Jonah says your lab is a very good boy. Thanks, Sam.
- Google · About a month ago
“Biscuit's teddy bear cut from Wren is perfect every time. Online booking takes a minute and it remembers both of my dogs.”
Marcus O. with Biscuit
Full GroomWrenSample reviewReply from Paw & Polish
Biscuit and Pickles are always welcome. Thanks, Marcus.
- Google · About a month ago
“Olive is 13 and a Persian, so comb-outs are a big deal. Imani is patient and gentle and tells me exactly how the coat is doing after every visit.”
Naomi F. with Olive
Cat GroomImaniSample review - Facebook · About 2 months ago
“Winston looks amazing after every visit. Doodle pricing is higher, but they explain exactly why before you book, so there are no surprises.”
Anika S. with Winston
Full GroomTheoSample reviewReply from Paw & Polish
Thank you, Anika. Curly coats take longer to dry and scissor, and we'd rather say so up front.
- Google · About 2 months ago
“Our puppy's first groom was short, sweet and full of treats. I'd have liked a bit more trimmed around the eyes, but they explained they go slow on the first visit on purpose.”
Chloe N.
Puppy IntroPriyaSample review - Google · About 2 months ago
“Our cat bit the last vet tech who touched her paws. Imani wrapped her in a towel, talked to her the whole time and trimmed all four feet. Unreal.”
Priscilla M.
Cat Nail TrimImaniSample review - Facebook · About 2 months ago
“Our golden sheds like it's his job. After the de-shedding treatment the difference in our house was immediate.”
Ava L.
De-shedding TreatmentTheoSample review - Google · About 2 months ago
“Great groom and a friendly front desk. Parking behind the building is a little tight, so give yourself an extra minute.”
Noah F.
Full GroomRosaSample reviewReply from Paw & Polish
Thanks, Noah. The two spots by the side door are for five-minute drop-offs if the lot is full.